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Case Study

Sneakeray

Internal CRM app for managing orders, clients and multi-location ops.

Internal SaaS CRM

Overview

Internal App for Managing Orders and Clients — a custom SaaS-ready Operations CRM built to replace manual spreadsheets for multi-location cleaning and restoration businesses. It centralizes logistics, order tracking, and client communication into a single, cohesive ecosystem.

Problem

Multi-location cleaning and restoration teams relied on manual spreadsheets for orders, clients, and logistics. Processes were slow, error-prone, and difficult to scale across hubs, staff roles, and locations.

Solution

A multi-tenant Operations CRM with custom branding and dedicated SMTP; QR-code logistics (PDF tracking labels scanned on any mobile device); configurable status workflows; Hub Network Portal for regional intake; smart automations (emails + staff alerts); billing & reporting (B2C/B2B invoices, PDF reports); and role-based access (Admin, Hub, HQ Staff).

Technology Stack

SvelteKit TypeScript PostgreSQL Multi-tenant QR Codes SMTP

Screenshots

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Results

Centralized logistics and client communication; instant order-stage updates via QR scans without menu navigation; automated customer emails and in-app staff alerts; professional invoices and clean PDF operational reports.

Client Profile

Multi-location cleaning and restoration businesses that need secure multi-tenant operations, branded portals, and structured workflows across hubs and HQ.

Future Improvements

Backend architected for future growth — seamless integrations with external e-commerce webstores or physical POS systems.

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